Privacy Policy

1. Introduction
Heart and Mind Therapy for You is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how personal information is collected, stored, and used in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.
2. Data Collection

• Personal data is collected when clients make inquiries, book appointments, or engage in therapy sessions.

• Information collected may include name, contact details, health information, and session notes.

• Sensitive personal data is only collected with explicit consent.

3. Purpose of Data Processing

• To provide psychological support and counselling services.

• To maintain secure and accurate client records.

• To comply with legal and ethical obligations, including safeguarding and professional supervision.

4. Confidentiality & Data Security

• All personal information is kept strictly confidential.

• Data is securely stored and protected against unauthorised access.

• Information is only shared when legally required or with explicit client consent.

5. Client Rights
Clients have the right to:

• Access, update, or correct their personal information.

• Withdraw consent for data processing where applicable.

• Request deletion of personal data, subject to legal and ethical requirements.

• Raise concerns about data handling with the Information Commissioner’s Office (ICO).

6. Retention of Data

• Client records are retained for a period of up to seven years after therapy ends, in line with professional and legal guidelines.

• After the retention period, data is securely deleted.

7. Contact Information​
For questions or concerns regarding this Privacy Policy, please contact Heart and Mind Therapy directly.
By using the services of Heart and Mind Therapy for You, clients acknowledge and accept this Privacy Policy.